Tuesday, September 29, 2009

A menu test...really?

In training for this server position at the Olive Garden, we have to take tests. Lots of tests. Big. Long. Unbelievably complicated and detailed tests.

It's bullshit.

And, of course, you have to pass all of these tests with at least a 95% in order to be able to be a server. I wouldn't have a problem with this if I didn't have so much to memorize, with so many details and nit-picky trip up areas of the test. I just graduated college, and I would just like to say that this upcoming menu test - the one tomorrow morning at 9am - is as hard as any test I ever took in college. Maybe harder, because we only got the materials a couple of days ago, and have had to take several such difficult tests in the past 4 days.

Why must this job be so difficult to get into? Why? Why should anybody care, truly, that I know beyond a shadow of a doubt that cappellini pomodoro has cappellini pasta, roma tomatoes, sundried tomatoes, basil, and garlic?! Oh, and we have to know what kind of wine flavor would best go with every item on the menu.

What's worse... I may actually fail this thing and have to retake it.

A menu test.

To be a server at a restaurant. There's just so many more important things in the world than this. Vomit.

Love and Lyte,

Fire Lyte

13 comments:

  1. Word! And they are so serious in there attempt to scare the pants off of even the most studious of their applicants. Tommorrow is my test. I am tripping about getting this all sorted in a useable manner for studying.So pathetic how they had a lame trainer who kept assuming that she had gone over helpful and important hints for us to study, cuz she trains so much, each group has become a blur to her. The pairing of the wines will be a real pisser. Let alone the similar menu items that are easy to mix-up. this OG is in Gainesville, FL. The money should be good, but if the restaurant ran as well as they infer it will based on this training, I'll be shocked. Wish me luck. And same to all those in search of job security with out the mind fuck that comes with corporate food service.

    ReplyDelete
  2. lol pop menu test tomorrow... after 3 years... seriously?????

    ReplyDelete
  3. dam todays been my 2nd day training nd i found out we gotta do the saaaaame shyt...over 60 quesionz or entrees AND itz wine that suitz it'?????? ugh!! i believe dat da best way to kno theses thingz best is by actually workin there for a month or two nd being handz on.....all dis studyin iz ridiculous!!!

    ReplyDelete
  4. Ok so I take mine in three days. I'm a bit worried since I just quit my last job and I dont wanna have to be jobless bc i couldn't pass this menu test...like really? damn. So if anyone knows anything about failing or retaking. let me know.
    ska.jmena@gmail.com...thanks anywho

    ReplyDelete
  5. well dumb ass if you've ever been a server you'd know people ask you a lot of questions beyond what's in the menu. i'm in my 2nd week of training at OG and I already aced one of the tests w 100% so obviously if you have half a brain they're not too hard especially considering i'm a bit of a retard myself. the reason they give you the tests is so you know what you're doing.. duh. try going to restaurants that immediately have you serve and you'll see it takes way longer to learn as opposed to having to memorize a few things inside your tiny head beforehand

    ReplyDelete
  6. How do you think these restaurants become uber successful? Because theire training systems are top notch - and as they say, training is the best marketing. If you believe you're entitled to a better job just because you've graduated college, well, you've lost the plot.

    ReplyDelete
  7. I have an interview Monday and I've heard about the test. I understand it may be a lot but also useful because some customers my want you as a server to tell what's in a certain dish or what wine will go best with it. Just a thought. Good luck to everyone though.

    ReplyDelete
  8. This comment has been removed by the author.

    ReplyDelete
  9. Hah I remember my menu test for the OG, I passed it but failed at the bar menu test, so my trainer just sat down with me, told me the answers as he crossed out mine and wrote in the correct ones and said I passed... I've been there 3 1/2 years now and make decent money. Don't let the tests scare you so much, just study as much as you can and you'll be fine.
    Obviously there are much more important things in this world than knowing what ingredients go into a steak gorgonzola, but there isn't anything wrong with knowing your job inside and out, whatever you happen to do for a living, I believe you should take pride in it and know your job well... If nothing else you will make more money if you appear to know what the hell you're doing. And I'd rather have a test than just being thrown into the dining room without a clue as I was at my previous serving job (Perkins) where I was trained by a guy who had been there about 2 weeks had to literally take a menu home and quiz myself so I could be somewhat prepared.

    ReplyDelete
  10. They could seriously give your more than 12hrs to study for 60 very detailed questions. It may be different had i ever worked in an Italian restaurant

    ReplyDelete
  11. As a restaurant manager...My employees need to know that menu like it was written by them. PERIOD. Its part of the success of a restaurant. Its important. Dont like it? Dont work there :).

    ReplyDelete
  12. i just want to know what happens if you fail and your trainer isn't cool and crosses out your failed test, because i know mine won't. i don't think i'll be out of a job necessarily, but i doubt it's a good thing... oh boy.

    ReplyDelete
  13. I'm a current trainer for OG and will admit the tests are a bit excessive, but I think it is another way of seeing how dedicated you are planning on being to your job. If you aren't willing to even study for more than 10 minutes, how does OG expect you to be a hard-working employee. I will pass those who have obviously studied...even if they are a few points shy of the 95%....and have failed those who show up with no clue what the answers are. They don't belong on staff, IMO.

    ReplyDelete